Rbazi Privacy Policy —
Our Commitment to Protecting Your Data

1 Introduction and Purpose

Welcome to rbazi.xyz. Our Privacy Policy explains what information we collect when you use our platform, how we use it, and how it is kept secure. We believe every member's data belongs to them, and protecting it is our responsibility.

This Privacy Policy applies to the rbazi.xyz website, mobile app, and all our digital services. It may be updated periodically, and any changes will be communicated via your registered email or account notification.

2 What Information We Collect

Rbazi collects two types of information from you — data you provide directly, and data generated automatically while you use the platform.

Directly Collected Information:

• Name, date of birth, and national ID details (for KYC verification).
• Mobile number and email address.
• Mobile banking number (bKash, Nagad, Rocket) — for payment processing only.
• Account password (stored with hashed encryption — we never have direct access to it).
• Messages and attachments you send via support chat.

Automatically Collected Information:

• IP address and device type.
• Browser type and operating system.
• Time of site access and duration of your visit.
• Pages you visit and games you play.
• Cookie and local storage data.

3 How We Use Your Information

Information collected from you is used only for specific purposes. rbazi never uses your data for unrelated reasons.

4 Is Your Information Shared with Anyone

Rbazi does not sell or rent your personal information to any third party. However, limited data sharing may be required in certain specific circumstances:

• Payment Operator: Limited information may be shared with bKash, Nagad, and Rocket for payment verification purposes.
• Technology Partner: Companies contracted for server hosting and cybersecurity services — bound by confidentiality obligations.
• Legal Authorities: Data may be disclosed to relevant authorities if required under Bangladeshi legal obligations.
• Fraud Prevention: Suspicious financial activity may be reported to the relevant authorities.

5 Cookies & Tracking Technologies

Rbazi uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Required to maintain your login session and ensure security.
• Functional Cookies: Remembers your preferred language and display settings.
• Analytics Cookies: Helps improve our services by analyzing which parts of the site are used most.

You can disable cookies through your browser settings, though some features of the site may not function properly as a result.

6 How Long We Retain Your Data

Rbazi retains your data only for as long as necessary — no longer. The general policy is:

• All profile information is retained for as long as the account remains active.
• Even after account closure, financial transaction records may be retained for up to 5 years due to legal obligations.
• Support chat history is retained for a maximum of 2 years.
• Data deletion requests submitted by users are processed within 30 days.

7 Your Rights

As an rbazi member, you have several rights over your own data, all of which we fully respect:

• Right to Access Your Data: To find out what information we hold about you, submit a request to our support team.
• Right to Rectification: You can request corrections to inaccurate information at any time.
• Right to Erasure: After closing your account, you may request deletion of your data (excluding data subject to legal retention requirements).
• Right to Withdraw Consent: An opt-out option for marketing emails or SMS will always be available.
• Right to Lodge a Complaint: You may report any suspected privacy violation directly to our support team.

8 Security Measures

Rbazi uses multiple layers of security to protect your data — not just technical safeguards, but our staff also strictly adhere to our privacy policy.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are stored with bcrypt hashing — even we cannot see your password.
• Two-factor authentication (OTP) is in place for login.
• Firewall and intrusion detection systems to prevent unauthorized server access.
• The security team monitors suspicious activity 24/7.
• Regular security audits and penetration testing are conducted.

9 Policy on Data Relating to Minors

Rbazi is strictly for users aged 18 and above. We do not knowingly collect or store personal information from minors. If an underage account is identified, it will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their child is using rbazi, please contact our support team immediately.

10 Policy Updates and Contact

Rbazi may update this Privacy Policy as needed. Any changes will be reflected with a revised date on this page, and significant updates will be communicated to your registered email. We recommend checking this page periodically.

For any questions or concerns regarding this Privacy Policy:

• Email: [email protected]
• Live Chat: Use the chat icon at the bottom right of the site.
• Support Hours: 7 days a week, 24 hours a day.

Frequently Asked Questions